Careers Advisor

Job Title: Careers Advisor
Contract Type: Permanent
Location: Birmingham
Salary: £22000 per annum
Start Date: 2019-04-28 00:00:00
Reference: 041225681
Contact Name: Kayley Taylor
Contact Email:
Job Published: May 03, 2019 14:20

Job Description

A fantastic opportunity is available for a Careers Adviser to join a not for profit company, you will be covering the north Solihull area so must have a full driving license with your own vehicle. 

Role and responsibilities
-Provide careers advice to adults via a range of methods including face to face, telephone, email and other digital means to help them to achieve work or learning goals.
-Support customers to develop career management skills through a range of activities
-Work with customers to support their progress into learning, work, or progression in work
-Work with a variety of organisations to generate customer referrals to meet targets
-Manage a customer caseload to meet personal and team targets including customer satisfaction, career management, progression and contracted KPIs
-Record all interactions with customers on the MI database in a timely manner to meet contract deadlines and evidence requirements
-Operate from a variety of locations including Jobcentre Plus, training & education providers, community providers and local career hubs
-Use and contribute to local, regional and national LMI to support customer progression in their career
-Meet all standards for quality of service, safeguarding, information and data security, and any other contract requirements
-Represent and promote Services in a professional and commercial manner, working effectively with other agencies
-Attend company meetings and training and liaise with staff at all levels
-Ensure adherence to the company's equalities and diversity policy and actively embed equality and diversity into careers advice
-Other duties commensurate with the level and nature of the post

To be considered for this role you must have Careers Adviser experience
-Experience in delivery of careers advice to adults, individually or in groups, employed and unemployed ( or similar environment for trainee roles)
-Excellent communication and presentation skills
-High level of competency, effective operation and use of ICT including its wider application e.g. use of social media
-Skilled and competent in delivering careers advice in a range of settings and through a range of delivery modes
-Well organised, capable of working under pressure, meeting deadlines and targets, manage caseloads and their own time
-Ability and flexibility to work in different outreach locations, able to promote the service and maintain relationships with partners
-Able to work flexible hours at evenings and weekends when required
-Able to work in a target driven environment, and ability to meet or exceed contract targets
-Commitment to delivering quality services
-An understanding of and commitment to promoting equality and diversity.
-Education to graduate level or equivalent
-Willing to undertake professional training to maintain standards
-Hold, as a minimum, Level 4 Diploma in Careers Information and Advice or NVQ 4 in Advice & Guidance

The company are offering a salary of up to £22,000 with a fantastic benefits package and quarterly bonus of £500 

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