Call Handler

  • Job Reference: 00006815-1
  • Date Posted: 15 May 2020
  • Recruiter: CV-Library
  • Location: Warrington, Cheshire
  • Salary: £9.00 Per Hour
  • Sector: Call Centre / Customer Service, Covid-19
  • Job Type: Temporary

Job Description

Call Handler - Work From Home

£9 per hour - Ongoing rolling contract

Full time hours required - Monday to Sunday

We are currently recruiting for our client based in Warrington who are working alongside the Government on a number of Call Handler roles to support with the Covid-19 Pandemic. This role is currently Work From Home however you will need to be able to go on site periodically to access equipment etc so please ensure Warrington is an accessible area for you.

Telephony experience isn't essential, we're keen to speak to candidates from a variety of customer service backgrounds.

What will you be doing?

Speaking with vulnerable individuals who may require support
Making calls to individuals to ensure support and guidance is given
Arranging for deliveries to individuals house
Handling calls from the public regarding Covid-19
Provide a friendly, supportive and helpful service

What are we looking for?

Previous customer service experience - contact centre is desirable but not essential
Excellent telephone manner
Ability to empathise with individuals who may be worried / struggling
Computer literate - able to pick up new systems

Pay rate -

£9 per hour

Hours of work -

Monday to Sunday - 5 out of 7 days
Shifts are between 8am-8pm
Successful candidates must be able to work a variety of shift patterns

Due to the nature of the role successful candidates will need to be able to pass a DBS check.

We are looking to hold training from Monday 4th May so if you're interested then please do APPLY NOW!!

Cordant People are an equal opportunities employer

Cordant Group is an equal opportunities employer