Call Handler - Outbound

Job Title: Call Handler - Outbound
Contract Type: Temporary
Location: Belper, Derbyshire
Salary: Up to £8.79 per hour
Start Date: 02/09/2019
Reference: JO-1908-4629_1566314723
Contact Name: Blue Arrow
Contact Email:
Job Published: August 20, 2019 16:25

Job Description

Outbound Call Handler


£8.79 ph

Temporary to Permanent

Are you an outgoing candidate with excellent customer service skills? Blue Arrow are currently recruiting for multiple outbound call operators for the digital sales department of our reputable client based in Belper.
Our client is a well known company that values all of its employees, with long standing customer partnerships providing them with constant work. This is a temporary ongoing position which could lead permanent proving that you are the right candidate for the role.

Your Duties:

  • Outbound telephone contact to warm leads via loyalty, email and telephone enquiries from the general public.
  • Conversion to boiler sales subject to site survey
  • Referral of successful leads to internal sales team to arrange site survey etc
  • Sign off call to successful leads once work completed
  • Outbound telephone contact to Vaillant Advance installers regarding leads generated
  • Recording of all activity on Salesforce and department Smartsheet
  • Overflow support for loyalty telephone lines when required - to include
  • Resolution of account issues
  • Gas Safe checks
  • Recording of all activity via internal systems

The Hours and pay rate:

Monday to Friday (37.5 hours a week)
08.30am - 5.00pm - Finish at 3.30pm on a Friday

Hourly rate: £8.79

The Ideal Candidate must have:

  • Excellent interpersonal skills
  • Excellent telephone manner
  • High standard of literacy, spelling and punctuation
  • Strong team player
  • Proficient in the relevant IT skills - training provided for internal systems
  • Understanding of product not essential, as training will be ongoing

The Commute:

* Located in Belper, Derbyshire (Only 12 miles from nearest city)
* Transport routes - Bus stop right outside - Train station in local town
* Free onsite parking for Drivers

Why should you apply?

* A company known within the local area and on a national level,
* Ongoing work available
* Genuine chances for permanent contracts
* Progression opportunities.

If you feel this position is for you. Click APPLY today.
We look forward to hearing from you!