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Call Handler

Posted 28 days ago by Bluearrow
Location Belper, Derbyshire Job Type Temporary
Salary Up to £8.79 per hour Sector Call Centre & Customer Service

Are you an outgoing candidate with excellent customer service skills?

Outbound Call Handler
Belper
£8.79ph
Temporary to Permanent

Blue Arrow are currently recruiting for multiple outbound call operators for the digital sales department of our reputable client based in Belper.
Our client is a well known company that values all of its employees, with long standing customer partnerships providing them with constant work. This is a temporary ongoing position which could lead permanent proving that you are the right candidate for the role.

The Ideal Candidate must have:

  • Excellent interpersonal skills
  • Excellent telephone manner
  • High standard of literacy, spelling and punctuation
  • Strong team player
  • Proficient in the relevant IT skills - training provided for internal systems
  • Understanding of product not essential, as training will be ongoing

Your Duties:

  • Outbound telephone contact to warm leads via loyalty, email and telephone enquiries from the general public.
  • Conversion to boiler sales subject to site survey
  • Referral of successful leads to internal sales team to arrange site survey etc
  • Sign off call to successful leads once work completed
  • Outbound telephone contact to Vaillant Advance installers regarding leads generated
  • Recording of all activity on Salesforce and department Smartsheet
  • Overflow support for loyalty telephone lines when required - to include
  • Resolution of account issues
  • Gas Safe checks
  • Recording of all activity via internal system

The Commute:

  • Located in Belper, Derbyshire (Only 12 miles from nearest city)
  • Transport routes - Bus stop right outside - Train station in local town
  • Free onsite parking for Drivers

Hours and Pay:

Monday to Thursday - 08.30am until 5pm / Friday - 08.30am until 3.30pm

Pay rate: £8.79


Why should you apply?:

  • A company known within the local area and on a national level,
  • Ongoing work available
  • Genuine chances for permanent contracts
  • Progression opportunities.


If you feel this position is for you. Click APPLY today.
We look forward to hearing from you