Call Handler

Job Title: Call Handler
Contract Type: Permanent
Location: Nottingham
Salary: £17550 - £19550 per annum, Benefits: Monthly Bonus, Free breakfast & Lunch , access to local Gym
Start Date: 2019-08-13
Reference: 071102309
Contact Name: Natalie Bentley
Contact Email:
Job Published: August 13, 2019 15:06

Job Description

A leading Nottingham based client require an enthusiastic Call Handler to join an already established team within a thriving and vibrant business.
Duties include
  • screen incoming calls from customers and clients to the business.
  • Act as the first point of contact for a variety of lenders and customers providing excellent service at all times.
  • Follow up calls where necessary.
  • Respond to queries customers in a timely manner.
  • Update customer/client information.
  • To take payment from customers.
Key Skills
  • Excellent telephone manner
  • Positive and proactive approach to work.
  • Good It Skills including MS Packages and bespoke systems
  • Flexible with hours of work.
An attractive basic salary of £17550.00 plus a monthly bonus and added lifestyle benefits including FREE breakfast and lunch, access to a local Modern recently refurbished Gym plus much more.
Working 37.5 hours per between the hours of 8.00 and 20.00 (this will include 1 late night and 1 Saturday in 4 - 9.00-13.00)
Bank holiday working is standard with time of in lieu
Any offer is subject to Successful completion of Pre-Employment Screening (PES)
Onsite parking available.