Call Centre Agent

Job Title: Call Centre Agent
Contract Type: Temporary
Location: Belper
Salary: £7.98 - £12.55 per hour, Benefits: performance bonus
Start Date: 2017-10-30
Reference: CCA 1210
Contact Name: Vaillant Belper
Contact Email:
Job Published: October 12, 2017 11:38

Job Description

Are you looking to work within family-friendly feel call centre environment? 

We are offering competitive rates, temp to perm contracts withing 6 months and free parking. Rely on public transport? No need to worry as the call centre is conveniently located on public transport routes. 

Our client based in Belper has great reputation, successful within the market and is looking to expand their existing team to deal with inbound calls and to book engineers for repair or service. Some up selling and cross selling might be involved but will benefit you with performance bonus paid on a monthly basis.

Full training provided but previous telephony/ customer service experience is essential. 

SUCCESSFUL CANDIDATES WILL START ON 30th October  (Interviews on 19th October)

Attractive pay rates are from £7.98  (training rate) to £8.37 (Standard rate) - £12.55 (O/T). Full time 42.75 hours per week.
Main requirements are:
- Previously worked within a customer service focused call centre or similar telephone based role
- An attitude that is target driven both in performance and quality of service
- Quickly build up rapport with customers over the phone in difficult situations
- Excellent telephone manner in pressured environments

Successful candidates must be available for shifts between 7.30am and 8pm. 1 in 5 working weekends.

To apply please submit your CV or contact Blue Arrow on 07843211553