Call Centre

Posted 3 days ago by Pertemps
Location Birmingham Job Type Temporary
Salary £8.71 per hour Sector Call Centre & Customer Service
Call Centre Agent's required for an energy provider based in Birmingham.

As a Call Centre Agent you will be the first point of contact with clients providing a first class service.

Dealing with incoming queries in relation to supply and payment

Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays.

This is a temporary to permanent opportunity paying £8.71ph.

Offering a professional service

Accurate recording of all calls onto the CRM system

Handling queries

Providing guidance on correct procedures

The successful candidate will have :-

Excellent communication skills

Previous Customer Service experience within a call centre environment

Fast and accurate recording

Strong Computer literacy

Credit Check

Apply if you think this role is for you.