Business Consultant - SaaS

  • Job Reference: 00019285-1
  • Date Posted: 15 September 2020
  • Recruiter: CV-Library
  • Location: United Kingdom
  • Salary: £30,000 to £40,000
  • Sector: I.T. & Communications, Covid-19
  • Job Type: Permanent

Job Description

Business Consultant - SaaS, SQL, Customer Success, Client-facing, Software Delivery
Worcester - £30,000 - £40,000 dependent on experience

Business Consultant with experience setting up and configuring customers' software solutions sought by a rapidly growing solutions provider for local councils and governing bodies, based in central Worcester within walking distance to Foregate Street station. Their "customer first" approach starts with their support function - offering new customers a fantastic on boarding process and great ongoing support. They have continued to flourish regardless of Covid-19 which is a testament to the value and calibre of their solution and one of many reasons they boast a Silver Microsoft Partner accreditation.

As a Business Consultant you will be an integral part of their implementation team - you will oversee the software implementation process from start to finish, often on client-site, ensuring that clients are provided with the highest level of guidance and service. You will be expected to regularly travel to client-site for these purposes and therefore a drivers licence, your own vehicle and a willingness to travel is absolutely essential for this role.

The successful Business Consultant should have:

Experience implementing Software as a Service type solutions
Excellent customer service skills
Confidence in client-facing roles
Previous experience of training - ideally for software solutions
Previous experience with CRM software would help!
Excellent communication skills
A basic understanding of SQL environmentsThe successful Business Consultant MUST have:

Full UK Drivers License and Own VehicleIf you have experience in a client-facing Implementation Consultant role or are looking to make the transition from a Customer Success role and want to join a forward thinking, rapidly expanding and flourishing company then click APPLY NOW!

Implementation Consultant - SaaS, SQL, Customer Success, Client-facing, Software Delivery
Worcester - £30,000 - £40,000 dependent on experience