Breakdown Administrator

Job Title: Breakdown Administrator
Contract Type: Permanent
Location: Trafford, Greater Manchester
Salary: Negotiable
Start Date: ASAP
Reference: 958768_1549458793
Contact Name: Emily Knowles
Contact Email:
Job Published: February 06, 2019 13:13

Job Description

An exciting opportunity has arisen for an enthusiastic Breakdown Administrator to work on a permanent basis for our client SHB Vehicle Hire, a market leading national vehicle fleet management company. This position will be based at the Manchester depot.


As a Breakdown Administrator your role will be to provide full administrative support to the Customer Support Department.


*Working through the RAC Cost report, confirming order numbers for each job, checking against the incident raised on the breakdown system ensuring all warranty cover is used.
*Processing of invoices.
*Provide overflow cover for the telephones ensuring customers are not kept waiting unduly and dealing with the calls as appropriate.
*General administrative duties as required such as raising and taking calls, inputting data onto the in-house computer system ensuring accuracy of records, procedures and documentation.

Essential Skills

*Document and data processing experience.
*Business standard IT skills, including Microsoft Outlook, Word and Excel.
*A good standard of both written and spoken English.
*Demonstrate good communication and customer care skills.
*Ability to work well in a busy office as part of a team, and also under your own initiative when required.
*Be a well organised individual with excellent time management and prioritisation skills.

For further details, please contact Emily Knowles at Omega Resource Group on 01453 852 543.

To apply, please click apply now.

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We are always seeking talented candidates including; HGV Technicians, HGV Mechanics, LCV Mechanics, LCV Technicians, Auto Electricians, HGV Drivers, Casual Drivers, Valeters, Panel Beaters, Commercial Body Builders, Vehicle Fabricators, Hire Controllers, Apprentice Technicians, Apprentice Mechanics, Paint Sprayers and many more across the UK network.
Omega resource group are acting as an employment agency in relation to this position.

Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.