ATM Analyst

Posted 3 days ago by Pertemps
Location Bristol Job Type Temporary
Salary £9.00 per hour Sector Call Centre & Customer Service
ATM Analyst
Pay Rate: £9.00 hour
Location: Bristol
Working days: Monday to Friday

Our client is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for you.

Our client has been supporting customers, communities and businesses in the UK for over 320 years. You could become a part of this journey and make a real difference to the Group's customers.

If you're interested in supporting customers, communities and businesses then a role with our client could be for you.

Job role:
This is a 6 month temporary role, offering a pay rate of £9 per hour which will be going up to £9.63 after 13 weeks. You will be working Monday to Friday 9am-5pm.(35 hours a week). During your first few weeks you will receive excellent support and training.

Key Responsibilities:
  •  Working within the ATM disputes team where you will be querying the dispute made by the customer
  •  Investigate claims to make a decision on if it is a legitimate claim and refund the customer
  •  To schedule and prioritise allocated work on a daily basis
  •  Resolve queries and escalate as necessary (i.e. a team leader/manager/other group) and log if appropriate
  •  Maintain records for audit purposes
  •  Able to work in a team or other structured environment
Job requirements:
  •  It will suit someone who has just finished University or college who's looking for some experience within a financial services background
  •  Good communication - oral and written
  •  Developing over time, a deeper level of expertise in all areas of our client's end to end goals
  •  Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines
What's in for you?
  •  Opportunity to work in a friendly team
  •  Great rates of pay
  •  Excellent training
If you're interested in the opportunity to make a real difference and help Britain prosper then this could be the place for you.


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