Application Support Analyst

Job Description

Job Title: Application Support Analyst

Location: Brize Norton

Role Type: Full time / Permanent

Role ID: SF51057

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as an Application Support Analyst at our Brize Norton site.

The role

As an Application Support Analyst, you'll have a role that's out of the ordinary. You will be a member of a team of analysts responsible for the support of Aviation applications and technology.

Day to day, you'll work with IT function for the creation and management of the application development environments and libraries
Manage the controlled transition of applications into the production environment. Ensure all changes are tested, documented and version controlled
Support the management and delivery of applications and configuration of the relevant installations to ensure continuous, stable service operation by internal and external customers.
Conduct release management role for the promotion of application development code and configuration versions between Test, Pre-Production and Production environments
Responsible for applying and maintaining process and procedures to ensure document configuration management, modification management, build management, version controls, and gate review documentation remain appropriate and adhered to.

Essential experience of the Application Support Analyst,
Good working knowledge of Microsoft SQL Server in high-availability configuration.
Proven experience providing a Release Management role promoting code/releases between and managing Development, test UAT and production environments
Ability to deal with and manage conflict whilst building successful business relationships across a range of technical and business stakeholder groups.

Managing the resolution queue of IT software application issues and problems through a Service Desk platform

This role is a full-time role onsite at Brize Norton.

The successful candidate must be able to achieve (BPSS/SC - must be British Nationals) security clearance level for this role.

Our Benefits
Generous holiday allowance
Matched contribution pension scheme, with life assurance
Employee share scheme
Employee shopping savings portal
Payment of Professional Fees
Reservists in the armed forces receive ten days special paid leave
Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

For the full extensive Benefits package please visit our Careers pages

Babcock International

For over a century Babcock International have helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.




Job Segment:
Technical Support, Help Desk, Information Technology, Testing, CSR, Technology, Management