|Salary:||£12.65 per hour|
|Contact Name:||Blue Arrow Edinburgh|
|Job Published:||January 23, 2019 13:48|
Whatever you are looking for whether it is a steady income, job security or career development this opportunity has it all.
This role is perfect for those who show great attention to detail and who want to work in an environment where the focus is on making the right business decisions for the customer
The recruitment process takes a couple of weeks as you would expect. It is important that customers know that the people handling calls and enquiries can be trusted with sensitive and personal data and so a vetting process for candidates is in place. Part of this is ensuring that candidates have a clear credit and criminal record.
Working in the area that services loans, you will receive requests from clients from multiple areas for more funds or for fund payment amendments. You will service the loan and process the cash through the system.
Small element of call taking as clients can call to clarify information, this is a very small part of the role.
You will work to deadlines but these vary depending on the request, some are 24hrs whereas some requests need processed straight away.
Focus is on the highest level of service. You will be expected to speak up with any challenges you may be facing or any improvements you feel you can make as they are a very open team.
- Financial Background
- Operational Experience
- Experience with Stakeholder Engagement
- Technical ability