Blue Arrow are currently recruiting for Administrators based in Bishops Cleeve, Cheltenham
Hours: 9am - 5:30pm (1 Hour Lunch Break)
Pay: £9.30 per hour
Ongoing temporary role
Duties:
Skills:
*Flexibility/able to cope with developing processes and frequent changes in service requirements
* Positive approach and can do attitude.
* Team player who is able to raise issues in a constructive manner and adapt as the team and processes continue to develop
* Excellent attention to detail and data entry accuracy
* Self motivated
* Ability to work on own initiative
* Good written and verbal communication skills (Approx 90% letter writing and e-mail, 10% phone calls)
* Good customer service skills
* Confident in ability to quickly learn new systems - web based administrative systems and scanning and imaging software
* Ability to work under varying workloads and pressures
* Committed to learning new skills and developing competency, with pride in the quality of their work
* Ability to learn complex processes
* Good keyboard skills
* Good working knowledge Word & Excel
Duties:
Key Tasks
* Amending and issuing documentation
* Vetting and keying/authorising transactions
* Cancellation & Void processing
* Calls and e-mails to advisers for outstanding requirements
* Once confident in key processes, contribution to the phone rota to answer queries related related to the tasks , mainly calls through from our Contact Centre where they need more info to answer the query
Please apply with your current CV
