Temporary role, initially for up to 9 months with the possibility of becoming permanent.
£17,150 per annum
We have a fantastic opportunity for a temporary Administrator to join our central administration team based in Leicestershire.
As an Administrator you will work as part of a team to deliver a professional and credible service which supports the needs of our customers, suppliers and stakeholders. You will be an effective communicator, ensuring we always provide excellent customer service and building relationships both internally and externally.
Working in a fast paced environment, you will have a positive can-do attitude and the ability to escalate queries as appropriate.
You should have strong IT skills particularly with excel, and be used to working with large amounts of customer data.
Raising credit and debit notes
Creating and maintaining customer account information
Weekly and monthly customer invoicing
Support customers with self-billing
Reprinting and distribution of delivery notes
Preparing customer reports
Working with our buying and selling teams, and our branches to provide an excellent service to our customers
Maintaining appropriate records, including retaining and filing
The ideal candidate
Effective communication skills, both in writing and on the telephone
Proven experience in customer service and administration
Team player, collaborative approach
Excellent IT skills, particularly word, excel and outlook
Experience of working with large amounts of data
Ability to escalate issues and queries in a timely manner
Positive approach when dealing with internal or external customers
What you'll get in return
The chance to join a multinational organisation with ambitious growth plans and one where team members truly matter. Our people focus incudes engagement, development opportunities and career path, diversity and the ability to influence.
As one of our employees, you can expect to receive a competitive salary in addition to a variety of benefits, including 30 days annual leave (inclusive of bank holidays), free car parking, defined contribution pension scheme and employee discounts on products and retailers.
Cromwell, Fabory, Grainger Global Online and Zoro Tools Europe are subsidiaries of W.W. Grainger, a U.S. Fortune 500 industrial supplies business.
Cromwell has been established for over 50 years and is a supplier of maintenance, repair and operations type products, offering an unrivalled choice of products to all industries, professions and trades.
From cutting tools to personal protection products and from precision equipment to abrasives and power tools, our extensive range brings together all the major brands and more in an unrivalled selection available from a single source.
We also offer a diverse profile of technical and specialist support, which ranges from in-depth product expertise, to on-site solutions to enable you to maximise performance.
We offer next day delivery or collection from our nationwide Stock Centres, supported by an overnight UK logistics network.