Administrative Assistant

Posted 4 days ago by Pertemps
Location Birmingham Job Type Temporary
Salary £9 per hour Sector Professional & Admin
Administrative Assistant
Location: Birmingham
Pay Rate: £9.00 Per Hour

Our client is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for you.

Our client has been supporting customers, communities and businesses in the UK for over 320 years. You could become a part of this journey and make a real difference to the Group's customers.

Job Role:

This is a 6 month ongoing temporary role. These positions are offering a pay rate of £9 per hour. You will be working across a shift pattern Monday to Friday, 35 hours per week. During your first 4-6 weeks you will receive excellent support and training.

Key Responsibilities:
  •  Day to day basic inputting data, this is the mandate process team so you will be getting a request from customer then update the system, this can include removing people, adding people, updating signing instructions etc.
  •  You will be using several bank systems, where you are monitored on efficiency and quality. Because of this, your work will have a large impact on our client and their success.
  •  System is PEGA, though computer based you may need to call customers to clarify some issues. Always outbound calls, the customer will not call you.
  •  Working to a workflow process dealing with Data Subject Access Requests for bank accounts
  •  Understanding and interpreting data at a basic level
  •  Process work in line with agreed procedures and rules or scripts
  •  To schedule and prioritise allocated work on a daily basis
  •  Learn the procedures and understand parameters of producing a quality output
  •  Maintain and update information held on a data base or manually
  •  Maintain records for audit purposes.
  •  Confident in processing a high volume of transactions while maintaining high level of accuracy at all times.
  •  Able to work in a team or other structured environment
  •  Articulate and able to maintain good relationships with colleagues and clients
Job Requirements:
  •  High level of attention to detail
  •  Previous experience of administration
  •  Good IT skills essential
  •  Excellent work ethic
  •  Enthusiastic in learning new skills
  •  Good communication skills - oral and written
What's in it for you?
  •  Excellent training
  •  Great rates of pay
  •  The opportunity to work alongside a fantastic, supportive, fun team

If you're interested in the opportunity to make a real difference and help Britain prosper then our client could be the place for you.

If you're interested in supporting customers, communities and businesses then a role with our client could be for you.

If you are successful you will be required to pass a CREDIT CHECK and DBS CHECK