Connecting...

Account Manager

Job Title: Account Manager
Contract Type: Permanent
Location: Daventry, Northamptonshire
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: MND001_1544378206
Contact Name: HLUK Omega
Contact Email: HLUKRT@omegaresource.co.uk
Job Published: December 09, 2018 17:56

Job Description

Job Purpose

To achieve quarterly and annual KPI and revenue targets, through any of the following (either individually or as part of a team) -

*Personally recruiting for vacancies and delivering all areas associated with recruitment.
*Developing working relationships with clients and being recognised as a trusted business partner holding a high level of influence within your account(s).
*Providing a value-added service to your key account(s) ensuring that you deliver a recruitment service that exceeds their expectations.
*Being recognised as an expert in your field.


Key Responsibilities:

Target attainment
*Responsible for achieving quarterly and annual targets, taking accountability both individually and cumulatively as a senior member of the team.

Account Delivery
*Working usually (but not exclusively) On-Site at client premises the role is to take accountability for and to deliver the ORG / divisional service to one or more of its major clients as a senior team member.
*Ensuring client candidate supply number requirements, attendance and attrition levels (and other KPI's) are achieved in line with SLA / KPI and required deadlines.
*Searching for candidates in order to fulfil client requirements, this can include but not limited to advertising positions and managing response, searching job boards and attending PR events such as jobs fairs or networking events.
*Interviewing candidates both via the telephone or face to face using the relevant agreed process.
*Assessing candidates to ensure their suitability for the role using the relevant agreed process.
*Being a point of contact for the client (visually where possible) and helping complete required account operational tasks as directed.
*Completing other tasks as required in a timely manner including updating candidate database / management information, dealing with candidate queries, being on site for inductions etc.
*Resolving all client and candidate queries / issues as necessary to ensure effective service delivery is achieved.
*Assisting and taking an active role in the management of worker performance.
*Ensuring that payroll is processed in a timely manner with any involvement required.
*Identifying additional sales leads where possible by speaking to candidates and escalating this information as required.
*Mentoring and developing any other members of the team (resourcers and account consultants) in all of the tasks detailed.





Experience and Skills:

Work Experience
Previous experience gained within a recruitment environment is essential, ideally in a high volume on-site delivery position. Previous supervisory experience would also be preferred.

Knowledge and Skills
Exceptional customer service and client management skills.
Strong sales and customer facing skills.
Excellent man management skills with a positive and persuasive attitude.
Strong verbal and written communication skills.
High level of numeracy / literacy.
Strong IT skills, use Microsoft suite of packages

Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.