Connecting...

Account Coordinator

Job Title: Account Coordinator
Contract Type: Permanent
Location: Filton
Industry:
Salary: £22000 per annum
Start Date: 2019-09-18
Reference: 043310508
Contact Name: Kirk Ryan
Contact Email: Kirk.Ryan@pertemps.co.uk
Job Published: September 18, 2019 17:30

Job Description

I am currently looking for an Account Coordinator £22,000 to join a leading Postal company based in Portishead relocating to Filton in the new year.

You will be working Mon-Thurs 9:00-5:15pm & 9:00-4:30pm Friday and receive a salary of £22,000, plus 23 days holiday plus bank holidays, contributory pension scheme, EAP, childcare vouchers and car parking available.

As the Account Coordinator you will be responsible that customer requirements are met and orders/mailings are received and processed on time using internal software systems and liaising with internal and external departments and suppliers.

Key Responsibilities include:
  • Provide excellent customer service to customers
  • Deal with and answer all emails/telephone queries from Carrier/Clients
  • Update and maintain daily reports
  • Collate Consignment Logs to be issued to suppliers daily
  • Send completed Supplier spreadsheet daily
  • Check with mail houses/Clients if collections are ready - cancel/rebook as applicable
  • Liaise with transport companies on the bookings of collections
  • Collate weekly quantities collected per client and input on to daily report
  • Process all Ad-hoc worksheets including:
  • Raise job number
  • Complete working document
  • Quote and book courier
  • Forecast into Supplier
  • Consignment note and electronic logs
  • Process all daily worksheets (on a monthly basis) as per the above
  • Assist with International bookings
  • Any other general duties required to support the Unsorted process
  • Support the Account Management Team on any Unsorted administration functions
Skills:
  • Excellent communication and listening skills
  • A polite, confident and friendly manner
  • Work under own Initiative
  • Ability to multi-task and retain information
  • Very good computer skills
  • Confident, clear telephone manner
  • Accuracy and attention to detail - ESSENTIAL
  • Well organised and thorough, even under pressure
  • Flexible and quick thinking - ESSENTIAL
  • To be able to plan and prioritize in order to accomplish your workload and meet deadlines
  • Highly motivated
  • Strong Work Ethic
  • High Energy Level
Experience:
  • Previous experience working in an office environment, ideally as an experienced Account Coordinator /Account Manager within a postal/logistics/operations background
  • Experienced user of Microsoft Office (word/excel/outlook)

If you are interested in this role please click apply or send your CV or if you have any questions please call Kirk on 01179 226 500.

We will endeavour to be in touch as soon as possible. If you are not successful on this occasion we will keep your CV on file and be in touch when other suitable positions become available.