Accident Controller

Job Title: Accident Controller
Contract Type: Permanent
Location: Chippenham, Wiltshire
Salary: £35000 - £37000 per annum + 34 days holidays, pension
Start Date: asap
Reference: CHIACC_1553610879
Contact Name: Marta Kosno
Contact Email:
Job Published: March 26, 2019 14:34

Job Description

Location: Chippenham
Type of role: perm
Hours of work: 41 hours Monday to Friday between 8.30 am and 17:00
Salary: £35000 to £37000

We are now seeking to recruit Accident Management Controller/ Vehicle Damage Engineer to manage and control service, maintenance, mechanical and accident repair costs for group Fleet's other customers by ensuring all work is authorised in line with specific customer requirements

Maintenance management and accident management - authorise repairs and servicing costs to customer's requirements and chase manage vehicle servicing and repairs through the fleet garage network for those customers paying for this service. Apply rigorous work authorisation and payment controls to ensure group achieves value for money through its maintenance and accident repair arrangements.
Ensure repairs are authorised and compliant in terms of current legal and safety standards that records are complete and auditable
Identify opportunities to maximise value for money, improve quality of repairs, reduce downtime and improve customer service.
Ensure repairs are authorised and monitored to a timely completion for vehicles contracted out from fleet garages.
To work productively and efficiently in the course of authorising and agreeing repairs and chase monitoring vehicle downtime, and to enhance the customer experience in their contact with the client.
Identify and suggest where improvements could be made to reduce costs or improve productivity or make the team more efficient.

NVQ Level 3 or equivalent would be beneficial
Experience of working with Audatex is preferred
Must be adept in the use of a PC, internet and email and able to grasp new software applications easily and quickly. Able to use Microsoft Word, Excel and Outlook to an intermediate level
Knowledge of fleet management and customer facing skills are preferable
Previous experience of working in an Accident Repair Bodyshop
A proven track record in maintenance and/or cost control
Good computer skills and keyboard accuracy

Please can you send your CV or contact Marta on 01453852542

Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.