Academic Support Admin
|Job Title:||Academic Support Admin|
|Salary:||£12.42 per hour|
|Start Date:||2019-02-12 00:00:00|
|Contact Name:||Anamaria Colceriu|
|Job Published:||February 12, 2019 11:08|
Key Responsibilities will be:
- Taking administrative responsibility for supporting the process for application and award of student vacation scholarships within the College of Science and Engineering. This includes developing new processes, communicating with academic colleagues, arranging and administering a selection panel via an online Sharepoint portal, developing and disseminating communications and guidance. Support and oversight will be provided for this task, however the post-holder will be expected to progress and drive forward this work, which is currently in the development stage. The post-holder will be expected to demonstrate initiative and judgment in relation to this task, along with the ability to provide professional support (including meeting support) to an academic selection panel and issue communications thereafter to successful and unsuccessful applicants.
- Data Management and Filing: Undertaking continuous and ad-hoc work to digitise files and create/ maintain records within the Academic Affairs Team. This work will be completed alongside the scholarships work, and the post-holder will be required to manage multiple tasks on a daily basis, making day-to-day decisions about priorities (liaising with line-manager as necessary).
- Acting as a point of contact for student enquiries, initially shadowing and eventually taking ownership for responding to student enquiries to generic email accounts (understanding when to refer information to senior colleagues as appropriate).
- Providing meeting support for small committee meetings and larger-scale meetings. This includes making administrative arrangements for meetings, taking notes, producing minutes and issuing communications post-meeting. Support will be provided for initial meetings, with the expectation that the post-holder will be able to provide support independently once familiar with the meeting format.
- Contributing to any other ad-hoc administrative tasks arising within the team as required.
Key skills and competencies required for this role:
- Ability to manage a varied workload, with experience of working in an administrative or support role (preferably in the higher education sector)
- Good written and oral communication skills, including a high level of accuracy, especially when handling a high volume of work to tight deadlines.
- Ability to liaise confidently and professionally, both verbally and in writing, with a variety of people including students, academic staff, and external parties, demonstrating a high level of accuracy, especially when handling a high volume of work to tight deadlines
- Ability to use initiative and judgment to identify and resolve routine problems independently; knowing when to seek advice from senior colleagues.
- Effective time-management and organisational skills; the ability to prioritise and re-prioritise in response to emerging issues.
- Willingness to work flexibly, to contribute to wider objectives of the team and College
- Ability to interpret and apply relevant regulations and policies to varied situations
- Ability to analyse and manipulate data, and present accurately and clearly
- Strong digital competency, with ability to use Microsoft Software including Office365, Sharepoint, Excel, and Word.
- Experience of creating and editing web and/or intranet pages.
- Experience of committee servicing/ minute taking.
- Experience of project work, with evidence of establishing processes, procedures and developing supporting guidance
- Experience of working in an administrative or support role in the higher education sector
If you think you have what it takes please send you CV.
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