1st Line IT Customer Advisor

  • Job Reference: 00054732-1
  • Date Posted: 8 January 2022
  • Recruiter: CV-Library
  • Location: Stamford, Lincolnshire
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent

Job Description

Our client, with offices based near Stamford, is seeking a 1st Line Customer Advisor to join them on a full time permanent basis. Working 9am-5pm Monday to Friday, this role can be office based or a remote / work from home position although initial two weeks training will be office based and you should live within a reasonable commutable distance of the location.
As 1st Line IT Customer Advisor, you will be responsible for taking customer calls, ascertaining issue, talking through processes to get systems backup and running, dealing with queries, logging call details, escalating to next level if more advanced problem and resolving system issues.
To be considered for the role of 1st Line IT Customer Advisor, you will have a keen interest and understanding of IT systems, will have clear, professional & confident verbal communication skills, will thrive on working as part of a team with strong attention to detail.
Send your CV now for consideration to join a progressive organisation that offer ongoing training and development. Salary will be based on level of experience.
Owing to the Covid-19 situation in the UK and Worldwide, please note that there could be delays in CV selection and interview processes to ensure safety of both job seekers and clients alike. However, you can be assured of our commitment to your job search and we will keep you updated through all stages of the recruitment process.
Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data